Application of Telepharmacy: Importance of a Pharmacy Technicians’ Role

Aleksandar Lebl

 Dragan Mitić

Andrijana Milošević Georgiev

Dragica Lebl-Antonić

In this paper, the systems of telepharmacy services are presented considering several aspects. The first part considers the basic components of the telepharmacy systems.  Examples of telepharmacy application in military services and, above all, in rural areas are presented. Then, the role of pharmacists and pharmacy technicians in telepharmacy systems is analyzed. In the second part, the importance of the role of technicians for quality execution of the telepharmacy program is proved by one illustrative, mathematical example, using the analysis of several system parameters.

Key words: pharmacology, telepharmacy, military application, rural areas, queuing systems